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Knowledge Base

Solutions for Windows VPS auto shutdown and reboot

Automatic shutdown

Possible cause: Windows operating system activation failed.

Solution: Submit a service ticket and contact the technical department to activate Windows for you.

 

Possible cause: Malicious files or viruses exist in Windwos operating system

Recommended solution: Install an antivirus software to scan for viruses, or reinstall Windows operating system.

 

Automatic restart

Possible cause: Windows operating system is updating automatically and it restarts for updates to take effect.

Recommended solution: Turn off automatic updates in Control Panel and update Windows manually at periodic times when you have time.

 

Possible cause: Malicious files or viruses exist in Windwos operating system.

Recommended solution: Install antivirus software to check for viruses, or reinstall Windows operating system.


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