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Managed Setup Service

Service implementation time frame is dependant on which product is purchased. Period starts from the time that the purchase is made and payment is accepted by Sugarhosts.com.
  • Standard service. Completion within 72 hours
  • Express service. Completion within 24 hours

MSS product can be upgraded to expedite the product delivery. If Managed Setup Service has to be done on weekends as customer requires, we may accept the requirement and charge an extra fee.
The Managed Setup Service (MSS) product includes the following service elements:
  • Full site(s) migration from and into hosts that use cPanel as their control panel
  • Full Reseller account migration from and into hosts that use WHM/cPanel as their control panel
  • Setup of domain names in the cPanel control panel
  • Setup of POP and IMAP accounts
  • Setup of MySQL databases on the servers
  • Setup and installation of SSL certificates
  • Setup to enable a customer to access their web files via FTP
  • Setup and install any of the applications available through the Installatron installer
  • Setup of cron jobs. Sugarhosts.com will only configure the cron job itself and cannot assist with the configuration of customer scripts
  • Setup backup to DropBox
  • Setup site redirects
  • Setup DNS records as per customer specification
  • Setup payment gateway
  • Installation and setup of cPanel/Plesk/DirectAdmin/Virtual Admin/Kloxo
  • Configuration of Xen/OpenVZ production environment

Not covered by the MSS product:
  • Creative design, layout, content upload of customer website
  • Installation or setup of customer custom applications or scripts
  • Modification or development of customer custom scripts or programs
  • Management of customer files