You are here: Home > Contact Us
If you have any problems, use the following information to contact us. We'll give you a reply within no more than 24 hours during work time.
We support English, simplified Chinese and traditional Chinese, from which you can select to use. In order to save your time, we suggest that you refer to F.A.Q, Sugar Blog before you contact us. As different departments at Sugarhosts have different work schedules, you'd better take a look at the work time of each contact item.

If you have any advice( optimization of control panel layout, addition of Installatron applications, etc.), you can also make us known using information below.

24 / 7 Telephone

+44 (0)203 322 4112 (UK)      +1 323 306 7999 (US)

+86 (0)10 8069 7928 (China Mainland)

Sales Department

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 7x24 available, holidays excluded )
You can also Submit a ticket here ( 7x24 available, holidays excluded )
In the meantime, we support Live Chat. Click on the Live Chat icon on the top right corner of this page and talk to our sales department. Note: Live Chat is available during our standard work time ( 9:00a.m. to 4:00p.m. from Monday to Friday GMT, holidays excluded ). When our sales department is offline, please contact us via Email or tickets.

Billing Department

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 7x24 available, holidays excluded )
You can also Submit a ticket here ( 7x24 available, holidays excluded )

Technical Department

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 7x24 available, holidays included )
You can also Submit a ticket here ( 7x24 available, holidays included )

Marketing Department

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 9:00a.m. to 4:00p.m. from Monday to Friday GMT, holidays excluded )
You can also Submit a ticket here ( 9:00a.m. to 4:00p.m. from Monday to Friday GMT, holidays excluded )

Affiliates

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 9:00a.m. to 4:00p.m. from Monday to Friday GMT, holidays excluded )
You can also Submit a ticket here ( 9:00a.m. to 4:00p.m. from Monday to Friday GMT, holidays excluded )

Complaints of Spam messages/Infringement

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. ( 7x24 available, holidays included )
You can also Submit a ticket here ( 7x24 available, holidays included )

Join Us

Looking for a job oppotunity at Sugarhosts? Visit Work for Us for more information.

Other Networks

If you own a QQ account, you can join our QQ groups:
Sugarhosts Official QQ Group NO.1:10958737    NO.2:112079787    NO.3:165475335
Please note:Our QQ group support team doesn't have a scheduled work time. The team do not support all issues either.